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This store has earned the following certifications.
U.S. Transportation Security Administration policies state that Respiratory Equipment (like CPAP and BiLevel Machines) are allowable as carry-on luggage. In addition, because they are a medical necessity, CPAP systems should NOT be counted towards your carry-on allowance.
This 4.25 x 2.25 inch heavy duty, durable plastic, Medical Equipment I.D. Tag, with a removable strap, identifies your equipment for easier check-ins and security points. Our Medical Equipment Identification Tag reads:
MEDICAL ALERT - RESPIRATORY EQUIPMENT
CPAP/BiPAP/VPAP/AUTOPAP This respiratory therapy device is a medical necessity and should be kept with the patient at all times. It should not be stored away from the passenger and does not count as carry-on luggage. This device provides life support for people with Obstructive Sleep Apnea (OSA).
DOT (Department of Transportation) Rules State Respiratory therapy devices (i.e. CPAP) brought into the cabin by an individual with a disability shall not count towards the limit on carry-on items. TSA (Transportation Security Administration) Rules State Respiratory therapy devices may be inspected at any and all check-in points but should not be separated from the prescribed owner.
A little help goes a long way. Help security and help yourselves get inspected as fast and as expedient as possible. Please note that this tag only identifies your medical equipment. It does not guarantee faster processing due to security levels at various airports or attitudes and personalities of security personnel.
Please do not use this ID Tag on other types of carry-on baggage.
We recommend also carrying your doctor's prescription and/or a letter of medical necessity with you while traveling.
NOTE: The Generic Medical Alert Luggage Tag design and text may differ slightly from that shown above.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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